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Answering Routine E-Mail Quickly via IM

Instant messaging is the quick way of replying to non-essential e-mail. You can save valuable time by answering routine messages with instant messages instead of e-mail. Click Reply on the toolbar, and then select Reply with Instant Message from the drop-down menu. This will start Microsoft Office Communicator, which you can then use to send an instant message in less time than a conventional e-mail message.

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